Effective Date: March 9, 2024
Thank you for choosing Code Clowns Tech Solution. This Refund Policy outlines our guidelines regarding refunds for purchases made through our software, services, and website located at www.codeclownstechsolution.com (the “Service”).
1. Software and Services
1.1 Refund Eligibility: We offer refunds for purchases of our software and services under the following conditions:
– The request for a refund is made within 30 days of the original purchase date.
– The software or service has not been substantially used or accessed.
– The reason for the refund request is due to technical issues or dissatisfaction with the product or service.
1.2 Non-Refundable Items: The following items are non-refundable:
– Services that have been completed or substantially rendered.
– Software or services that have been accessed, downloaded, or used extensively.
– Fees for customization or additional features requested by the customer.
2. How to Request a Refund
2.1 Refund Process: To request a refund, please contact our customer support team at info@codeclownstechsolution.com within 30 days of the original purchase date. Please provide the following information:
– Order number
– Reason for the refund request
– Any relevant details or screenshots
2.2 Refund Approval: Once we receive your refund request, we will review it and notify you of the approval or rejection of your refund. If approved, the refund will be processed to the original method of payment within a reasonable amount of time.
3. Exceptions
3.1 Subscription Services: For subscription-based services, refunds are only available for the initial purchase within the 30-day refund period. Renewals of subscriptions are non-refundable.
3.2 Promotional Offers: Refunds for promotional offers, discounts, or bundled packages will be prorated based on the actual price paid by the customer.
4. Contact Us
If you have any questions or concerns about our Refund Policy, please contact us at:
Code Clowns Tech Solution
219, Ashok Nagar Etawah, U.P. 206001
Branch office- 19/22, Sushil Nagar,
Agra, U.P. 282006
Email:info@codeclownstechsolution.com
Thank you for choosing Code Clowns Tech Solution. We strive to provide excellent products and services, and we value your satisfaction.
WE aRE oN
